B2B Marketing Promotions

Implementing promotional marketing strategies for small businesses is one of the biggest hurdles most small business owners face in their business marketing.

The Internet is rife with all kinds of promotional marketing strategies and ideas: Write a company blog. Start a company Facebook fan page. Engage people on Twitter.

But actually implementing the promotional marketing tactics is tough for small business owners. “I’m already busy enough, and now I have to do more?”

We feel your pain. We’re in small business as well, so we’re constantly dealing with the same struggles. If you’re a single person operation, or a small partnership with big aspirations, you’re wearing a lot of hats. You’re in charge of sales and marketing, and then fulfilling whatever you sold. You manage the billing, accounts payable, and taxes. You make sure the office is running smoothly, and that you maintain your business network. And now you’re supposed to try some new promotional marketing strategies.

But don’t worry, we’re not asking for much. In fact, we may make your life easier. Here are a few ideas you can use to implement your promotional marketing strategies with a minimal amount of pain:

Track the performance of all your promotional marketing efforts.

This one is crucial. You need to know what’s working for you and what’s not. The mistake many small businesses make is they don’t keep track of the ROI of their promotional marketing. They’ll run Yellow Pages listings, newspaper ads, radio spots, and dabble in social media. But they don’t know what works and what doesn’t.

Do things like sticking unique discount codes on your promotional marketing campaigns. Use special phone numbers in your Yellow Pages listings. Put analytics tracking on your websites. Track the sources of your leads, and see which campaigns result in traffic to your location and your website.

Then count up all of that traffic, and see which leads turned into sales. Total up the sales from each promotional marketing campaign, and then subtract the money you spent on that campaign. The amount remaining is your ROI.

Drop the promotional marketing tactics that don’t work.

This part is easy. If the money you spent is bigger than the money you made, you lost money. If you made more than you spent, you have a positive ROI, and that promotional marketing effort was a success.

Drop all the campaigns that lost you money, including the ones you thought were doing you some good. (Note: this does not include youth team sponsorships. There are some things, like goodwill in the community, that you just don’t mess with!) Pour that reclaimed money back into the campaigns that worked the best. Or if they all made you money, drop the lowest performing ones.

Social media promotional marketing in minutes a day.

When you try something new, like blogging, Facebook, or Twitter, you shouldn’t jump into it with both feet, and spend hours a day on it. You’ll run out of time to do other things, and when you go to play catch-up, everything will be too overwhelming, and you’ll quit. Then, you’ll say it was a complete failure, when in actuality, you haven’t touched that promotional marketing tool in nine months.

Instead, just pace yourself. Work on it a little bit each day. If you’re blogging, just write one 300 word blog post per week. It should take you no more than an hour, and can take less time per day if you break it up. If you’re using Twitter, just spend 30 minutes a day on it, 15 minutes in the morning, 15 minutes in the afternoon. Eventually you’ll reach a point that you’re so good at it, you’ll find that you’re actually spending 20 minutes a day in 60 second intervals, throughout the day, and wondering if you’re doing too much, rather than not enough.

Promotional marketing for small business is going to be what keeps you in business, but only if you actually try out some of the tactics you read about. Don’t make the mistake of trying something for two weeks and then quitting when you don’t see any results. It takes time, patience, and some work. But if you can make the time to do these tactics, whatever ones you’ll choose, you’ll be rewarded.

Building your online brand through social media marketing is a snap. Okay, a long series of snaps spread out over several days, but still it’s easy, and it’s free.

If you’ve been paying attention to what people are doing online, you’ve heard of Facebook, Twitter, LinkedIn, and blogging. Basically, if you found this article, you’re technically savvy enough to deal with tools like that. You know they can build your online brand.

But, what most people don’t realize is that building an online brand doesn’t just involve opening up the social media toolbox and blasting out sales messages. Nothing will harm your online brand quicker than social media spam.

Social media marketing isn’t about numbers, it’s about relationships. Do your customers feel like they have a relationship with you? Do they know you care about them as people, not as sales targets? Online brands that build these relationships with people tend to be more successful than those that just treat them like numbers.

Here are five ways you can improve your brand through proper social media marketing techniques.

1) Listen

Rather than sending out constant messages about upcoming sales and special offers, “turn the bullhorn around,” Tara Hunt says in her book, “The Whuffie Factor.” People are talking about you, whether it’s complaints, questions, feedback, or compliments. Social media tools help you listen to them, and answer back where they are, rather than where you want them to go.

It’s also important to listen before you just jump in and start talking. Whether it’s Twitter or a specialty social media group, listen to what people are saying before you start talking about your online brand. Learn what the tone of the group is, and match it. Make sure the tone is right for your online brand, and a place you would actually want to associate with people.

2) Answer questions

This is where your online brand can prove some real worth to potential customers. Take any opportunity you can to answer questions in your field, not just about your online brand. If you’re a video marketing consultant, answer anyone’s questions about how to make online videos. Whether it’s about the best video camera to buy, how to edit video clips, or even how to do video marketing (yes, seriously). By doing this, you’ll establish your online brand as being someone who is knowledgeable and helpful.

3) Be a resource

This goes hand in hand with answering questions. Rather than waiting for people to ask something you can answer, push out other helpful information and articles. Forward articles you’re reading to your network. Help them learn, and show potential customers that you’re constantly keeping up to date. By staying on top of industry trends, you’re more able to help them with their own issues.

4) Be yourself

This sounds like advice our parents gave to us in high school, but it’s still good advice, even [**system error**] years later. Nothing kills an online brand like being inauthentic. This is where your personality and your face needs to shine through. Remember, you are your brand. If you’re a funny, quirky person, then your online brand should match it (within reason, of course). If you’re a caring person, then your online brand should be caring as well.

5) Gather more people like you

This is the fun part. This is where you build your network of people who can be potential customers, or even potential referral partners. The easiest way to do it is just to check out people who are already in your network, and see who they’re following or are connected to. You can be fairly safe in assuming that the people they’re following are people who have similar interests and are in the same field.

These techniques will apply to any social media tool. Remember, social media marketing is about engaging in relationships and conversations with customers. By using these techniques, you can help build your online brand and reach your ideal customers.